Last updated: March 28, 2026
1. Introduction
Adaptech AI LTD ("we", "us", "our"), trading as ASW AI, operates the ASW Connect platform at aswconnect.com. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform.
2. Information We Collect
Information You Provide
- Account Information: Name, email address, job title, phone number, organisation details
- Organisation Data: Company name, type, location, IATA codes, industry-specific details
- Preferences: Your interests, services valued, search preferences, and marketplace feedback
- Communications: Messages sent through the platform, support enquiries
Information Collected Automatically
- Usage Data: Pages visited, features used, time spent on the platform
- Device Information: Browser type, operating system, IP address
- Cookies: Session cookies for authentication, preference cookies for user experience
3. How We Use Your Information
- To provide and maintain the ASW Connect platform
- To process your registration and manage your account
- To personalise your experience based on your organisation type and interests
- To facilitate connections between platform members
- To send platform updates, event information, and service communications
- To improve our platform through anonymised usage analytics
- To comply with legal obligations
4. Data Sharing
We do not sell your personal data. We may share your information with:
- Other Platform Members: Your organisation profile and professional details are visible to other approved members
- Service Providers: Cloud infrastructure (Google Cloud Platform), email delivery (Microsoft Graph), analytics tools
- Legal Requirements: When required by law, regulation, or legal process
5. Data Security
We implement industry-standard security measures including encryption in transit (TLS 1.3), encryption at rest, access controls, and regular security assessments. Data is stored on Google Cloud Platform in accordance with their security certifications.
6. Data Retention
We retain your data for as long as your account is active or as needed to provide services. You may request deletion of your account and associated data at any time by contacting us.
7. Your Rights (GDPR)
If you are in the European Economic Area or United Kingdom, you have the right to:
- Access your personal data
- Rectify inaccurate data
- Request erasure of your data
- Restrict or object to processing
- Data portability
- Withdraw consent at any time
8. Contact Us
For privacy-related enquiries, contact us at:
Adaptech AI LTD
167-169 Great Portland Street, 5th Floor
London W1W 5PF, United Kingdom
Email: [email protected]